Java Access Prompt on Launch

 

Issue

After downloading PRA from the application profile, Windows may display a prompt requesting Java access to run the file.

Standard user accounts do not have the local administrator rights required to approve this prompt.

 

Solution

• Do not attempt to approve the Java access prompt without administrator rights.
• Submit an incident ticket to your local IT support team.
• Include the following in the ticket:

    Device name

    Username

    Description: Java access prompt appearing when launching Predict! Risk Analyser (PRA)

Note: Your IT team will grant the necessary access on the device.