Experiential Learning Cloud Support

Our Support Team will be your first point of contact when reaching out for technical support for Experiential Learning Cloud. You may submit support and service requests as needed. Below are a few articles outlining where to go.

• Navigating the Help Box and Contacting Support
• Submitting a Service Request
• Live Admin Support

Learning Space and Knowledge Hub

The Learning space will continue to be available long after onboarding is complete. You can always go back to the content that you reviewed during onboarding in case you’d like to refresh yourself on any of the topics covered. 

Additionally, our Knowledge Hub holds hundreds of articles for all types of users to help troubleshoot issues or learn new areas of the product. Visit the homepage of the Knowledge Hub to get started.

Webinars

Webinars are held monthly so users like yourself can learn from a Product Coach and ask questions in a live setting. Our webinars are always recorded so don’t worry if you can’t make it to one, you can watch it back at a later time. Learn more about upcoming webinars. 

Lumivero Community

The Lumivero Community is a place where you can connect and collaborate with others who also use Experiential Learning Cloud. Learn more about the Lumivero Community.

Experiential Learning Cloud Product Portal

The Product Portal is a place where you can see what product enhancements are on the horizon, vote for your favorites, and submit your own feedback about the product or your ideas for future product enhancements. Visit the Experiential Learning Cloud Product Portal to get started.