Overview 

1. Navigate to the environment of the record you wish to inactivate.

2. Open the record and locate the Active/Inactive Toggle. For most records this is located in the Details tab.

3. Click the Active toggle. It will then change to Inactive.
   

Example of a user record:


Example of a site record:

1. To reactivate a record, navigate to the environment where you originally inactivated the record.

2. Then use the filters at the top and select the inactive filter.
   
   

3. Open the record you wish to reactivate.

4. Click on the Inactive toggle and the record will be reactivated.