Applies to:

All products, running on Windows 10

Error:

This app can't run on your PC.

To find a version for your PC, check with the software publisher.

Cause:

The message you are seeing is produced by erroneous code in Windows 10 or an update to Windows 10.

Solutions:

1. Repair the DTS Software which will re-register all its components.

   1. With a textbook version, uninstall the software and then do a fresh install.
   2. You will need your textbook for the URL and to answer the challenge question.

2. Shutdown your computer and restart Windows twice (not once). You may also need to repair Microsoft Office.

3. Run the applications as administrator. To do this, right-click the shortcut and select Run as Administrator.

4. Disable SmartScreen:

   1. If you have a Windows logo key on your keyboard, press it and the S key together and type smartscreen —

   2. Otherwise, right-click the Start button and select Control Panel » System and Security » Security and Maintenance.

   3. On the dialog that appears, click Change SmartScreen Settings.

   4. Select Don't do anything (turn off Windows SmartScreen), and click OK.

   5. Restart the install, and it should succeed as long as you have administrative rights on the computer.

If you want to re-enable SmartScreen, follow the same menu path and then select either Warn before running or Get administrator approval.

 

Related Article:

"This app can't run on your PC" (at install time)

Windows and Office Versions Supported by Lumivero