Overview

You will receive an auto-generated email notification whenever a new message, task, note, or ticket comes into your Communication Hub. You can update these notification preferences in the User Settings window of your database.

Setting Up Notification Preferences

1. Click the Profile icon in the upper right-hand corner. This will open the User Settings window.
2. Click the Notifications tab.
3. Use the toggles to enable the kind of emails you would like to receive. 
   • Individual Emails for new Messages, Tasks, and Notes: Every time you receive a new Message, Task, or Note, you will receive an email notification.
   • Individual Emails for new Notifications: Every time you receive a new Notification, you will receive an email notification.
   • A Daily Digest email summarizing all unread Messages, Tasks, Notes, and Notifications:
     • Each day, receive a single email of all of your unread Messages, Tasks, Notes, and Notifications.
     • You will not receive the email if you have no unread messages.
     • This option is available to assist in decluttering your inbox and keep track of your tasks at a glance.

 

 

 

 

 

 

 

4. Click the x to close the User Settings window. The changes will save automatically. 

NOTE: If the email address is incorrect OR not listed, you can update your email address in the My Profile tab of your user settings. Updates may take a few minutes to take effect.