SurveyToGo Studio Upgrade Process

Guide to the Studio upgrade process—org-wide version management; Studio auto-prompts to upgrade when a newer version is registered.

 

Overview

The SurveyToGo: Studio version is determined first when you register and download from the Dooblo site.

Once installed you view your Studio version through the Studio’s Help->About:

When you register your version is registered in our systems and is Organization wide.

It means that every Studio, when launched, verifies with the server if the version is the latest as defined per the Organization. If the Organization version is a later version (only later than the current) the Studio will download the latest.

To receive a later version that includes new functionality or for any other reason your organization administrator can use our Version Management feature.

Online Video

Direct Youtube link (for full screen): https://youtu.be/7-0ReL8A4rs 

The below describes the process to follow to make the upgrade take effect (after configured on the central systems by the Dooblo support team).

Upgrade ‘SurveyToGo:’ studio

1. Re-open your ‘SurveyToGo:’ and login into your account. On the top you will see a green progress bar and a message that the studio has found a newer version and is being upgraded.
   
   
   
2. After it finishes downloading it will install itself and after it finishes you will see a message that it finished upgrading your studio. 

   

3. Close your ‘SurveyToGo:’ studio, re-open it and login into your account.