How to Configure Users that will Receive System Notifications

 

Overview

SurveyToGo can be configured to notify specific users regarding events on the system.

Prerequisite:

The user who is to be notified must have an email address associated to their user account.

To verify an email, open User Management and find their email address under the Email Work column:

If there is no email address, right click on the user and open 'User Properties':

Navigate to the User Details tab and verify an email address is set in the Email field.

Notification Setup Steps

1. The screen is under the My SurveyToGo Account node: 

2. Click on Add User.

Note: Notifications for interview and storage balance are managed separately from invoice and purchase notifications.