Upgrading DTS Server Software

If you encounter issues upgrading the server software, uninstall the old version and install the current version.

Important Notes:

• Prior to Aug 2024, DTS used FLEXnet Publisher.

• Ensure all FLEXnet processes are compatible with FNPLicensingService.exe 11.14.1.2+.

• Pre-11.14 FLEXnet servers are incompatible with post-11.14 clients. Legacy processes may require a separate server.

• The latest DTS Server Manager supports all client versions from 5.0.1+.

Upgrade Steps:

1. Download the latest DTS Server Manager installer.

2. Copy Server.lic and PalisadeNetwork.lic from:

   C:\Program Files (x86)\Palisade\NetServer
   or
   C:\Program Files\Palisade\NetServer
   

3. Uninstall Server Manager via Control Panel.

   • Do not deactivate licenses if prompted.

   • Uninstall any DTS end-user applications on this server.

4. Delete the following folders:

   C:\Program Files (x86)\Palisade or C:\Program Files\Palisade  
   C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher  
   or C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher
   

5. In the System Registry, export and delete:

   HKLM\Software\WOW6432Node\Palisade
   HKLM\Software\WOW6432Node\FLEXlm License Manager
   HKLM\Software\FLEXlm License Manager (if exists)
   

6. Install the new DTS Server Manager.

7. Copy Server.lic and PalisadeNetwork.lic back to:

   C:\Program Files (x86)\Palisade\NetServer
   or
   C:\Program Files\Palisade\NetServer
   

8. Launch Server Manager, click Start Service, and verify status (“Palisade UP”).

9. Reinstall any DTS 8.x end-user applications that were removed.

Support:

• Log into the Lumivero Community Home Page and click on the Submit a Case button to fill out a form for assistance from the Support Team.