Problem

The login does not work.

Solution

Please try the following:

1. Go to https://www.citavi.com/login and enter your email address.

2. Click Next.

3. Click Forgot Password.

4. Click Send Verification Code.

5. Enter the code from the email and click Verify Code.

6. Click Next.

7. Create a new password and click Next.

8. Return to the login page and re-enter your email address.

9. Click Next and enter the password you just created. Click Next.