XLSTAT Error

code: 0x80070643

Cause:

This error is related to an access issue during the XLSTAT installation process.

 

Solution:

To solve the issue, please follow these steps:

1- Download and run our cleaner tool

2- Check that there is no old XLSTAT installation folder or file left and if there is, manually delete the Addinsoft and XLSTAT folders. Here are the possible locations to check:

• C:\Program Files (x86)\Addinsoft\XLSTAT --> for users with Excel 32-bit

• C:\Program Files\Addinsoft\XLSTAT --> for users with Excel 64-bit

• %USERPROFILE%\AppData\Local\Programs\Addinsoft\XLSTAT --> for current user’s installation

3- Download and run XLSTAT , and ensure that you are installing XLSTAT for the current user and not for all users

If the error persists, please create a case from the Lumivero Community Home Page.

Once your case is created, please send us your diagnostic file by following these steps: 
1- Download this file http://files.xlstat.com/contents/xlstat-diagnostic.exe
2- Double-click on the downloaded file
3- A window will open saying that a file xlstat-install.log.zip has been created in the same folder
4- Send us a copy of the  xlstat-install.log.zip file.