Applies to:

@RISK Platform Server Manager.

 

Activating a Network License (new license or additional users)

1. In Server Manager, click Activate.

   1. Server Manager will prompt you for the Activation ID / License key; enter the one that you received via email.

2. Legacy Licenses tab only: Server Manager will then prompt you for the number of users.

   1. Enter the number given in that same email, or enter a smaller number if you want to split the users among multiple servers.

3. Server Manager will then try to use Automatic Activation.

   1. Automatic Activation is simplest and best, if your security policy allows it. (Automatic Activation can take up to 60 seconds to return a success or failure status, depending on network connections.)

      If your server has no Internet, or if Automatic Activation fails because of your security policies, select Activate Manually after the automatic activation fails.

   2. Server Manager will guide you through the Manual Activation process:

      1. creating a request file

      2. sending it to Lumivero in email or uploading it to our Web site

      3. receiving a response file from Lumivero

      4. letting Server Manager process the response file.

4. After a successful activation, Server Manager will update the display. This may take a few seconds.

Cautions:

1. Once the license is activated on your server, it is your responsibility to manage. You must not erase the server's hard drive or decommission the server without first deactivating the license.
2. The License tab can host one license at a time. If you have multiple license keys then you will require a server for each key.

Next step: Prepare the Client Install

 

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