Citavi: References and quotations can no longer be inserted

Fix the issue where references and quotations cannot be inserted into Word by ensuring the Citavi and Word Add-In version numbers match.

Aug 27, 2026
Knowledge

Title

Citavi: References and quotations can no longer be inserted

Answer

References and quotations can no longer be inserted

Problem

Although the Word Add-In is enabled and references are displayed, it's not possible to insert new references into the document.

Cause

The Citavi version number and the Word Add-In version number differ. You can view the version number in Citavi by clicking Help > About . In Word, on the Citavi ribbon, click About .

Solution

See The Word Add-In Version and the Citavi Version differ

URL Name

references-and-quotations-can-no-longer-be-inserted-with-the-word-add-in

Citavi: References and quotations can no longer be inserted

Information

References and quotations can no longer be inserted

Problem

Cause

Solution

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