DTS Product LifeCycle

 

Background

DTS product lifecycles begin when a product is released and end when a product is no longer supported or sold. 

 

DTS Product Lifecycle Policy

For Products with Current Maintenance

As long as maintenance for your DTS 7.x/8.x software is in effect, Lumivero will provide the following support to you at no charge:

• • Upgrades to the latest available version of the same product. 
  • Assistance with technical questions for five years from the release date of each version.

For Products without Current Maintenance

Without a current maintenance plan for your DTS software, you are not entitled to assisted technical support or free upgrades.

For All Users

If new hardware or new versions of Windows or Office are not compatible with your existing DTS software, for continued technical support you may need to upgrade to a current version of our software.