Applies to: @RISK 6.x/7.x, Professional and Industrial Editions

Issues:

1. Clicking Project » Import MPP File does nothing.
2. Opening an example that is pre-linked to a project file, the MPP file does not open

Solutions:

1. Verify Microsoft Project is the default program for MPP files

   • Double-clicking an MPP file is not always enough.

   • Click Start → type Default Programs, or open Control Panel → Default Programs.

   • Select Associate a file type or protocol with a specific program.

   • Ensure .mpp files are listed as Microsoft Project Document and open with your installed Project version.

2. Ensure the necessary .NET Framework version is installed and active

   • @RISK 7.x: See @RISK: Microsoft Components Required for v7.x Software Install, item 1.

   • @RISK 6.x: See @RISK: Microsoft Components Required for v6.x Software Install, item 2.

   • Run the .NET Framework Repair Tool mentioned in the article if needed.

3. Install or reinstall the proper MSVC++ runtime

   • Even if MSVC++ is already installed, reinstall the correct versions for your @RISK and Windows version to repair any faulty installation.

   • @RISK 7.x: See item 2 in Microsoft Components Required for v7.x Software Install.

   • @RISK 6.x: See items 3, 4, 5 in Microsoft Components Required for v6.x Software Install.

4. Remove outdated registry references

   • Remove old references to Microsoft Office from your System Registry.

   • Remove old references to Microsoft Project from your System Registry.

5. Repair Office and Project installations

   • Perform a full repair of Microsoft Office.

   • Repair Microsoft Project separately; Project repair is independent of Office repair.

 

 

 

Related Articles:

Remove outdated references to Office from your System Registry

Remove outdated references to Project from your System Registry

Repair Microsoft Office