Uploading, Synching and Viewing Audio or Video Files in NVivo 14 (and Up)

Background

NVivo needs full access to the file locations you are using to import, play or synchronize with the NVivo Collaboration Cloud integrated service (NVivo 14 and higher). 

Solution(s)

If you are running into issues uploading, synching and viewing audio/video do the following:

1. Copy your file(s) to your local hard drive.
2. If step 1 is not a viable solution and you are using a cloud file server (iCloud, OneDrive etc.):
   1. Make sure file synchronization is disabled. 
      1. File servers can compete for access if this is enabled while running the software. 
   2. You can also move the file to an area that is not being synched (check your cloud file service for details on how to do this).
3. If your file is on your local computer, make sure the you have Full Access to the folder AND the file (right click->File Properties on Windows, Get Info on Macs)

 

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