NVivo runs on a SQL database.  As MS SQL is updated, the NVivo databases are updated in newer versions of the software. In order to convert an older NVivo Mac file to a newer NVivo Windows format, the file needs to be converted to the older NVivo Windows format first.

If you no longer have access to the older NVivo Windows version, log into the Lumivero Community Home Page and click on the Submit a Case button to fill out a form for assistance from the Support Team.