Replacing a license

NVivo 11 Mac

In this topic

• Overview

• Replacing a license via the software

• Unattended replacement of a license

Overview

If your site has been issued multiple NVivo license keys and you encounter problems activating a particular license key—for example, if a license key has expired or has been activated too many times—then, you can use a different license key instead.

IMPORTANT  Replacing a license key is only intended for situations where you have problems activating a license key. If you want to extend a license key that is already activated, refer to Extending a license.

Replacing a license via the software

You can replace an unactivated license through the software in one of two ways:

• If you are prompted to activate your license when you start NVivo—click Replace License Key, enter your new license key and then click OK.

• If you are not prompted to activate your license key when you start NVivo, then do the following:

1. Choose NVivo > Licensing > Replace License.

2. Enter your new license key and click Next.

Unattended replacement of a license

You can also perform an unattended license replacement.

Refer to Mass deployment (Unattended license replacement) for more information.