SurveyToGo: How To Check your Organization's Balance through SurveyToGo Studio

Guide to checking your organization's interview credit balance and storage subscription via Account Overview in My SurveyToGo: Account.

Aug 4, 2026
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How To Check your Organization's Balance through SurveyToGo Studio

You can check the following information in the My SurveyToGo Account > Account Overview node:

Current balance - indicating account's interview credit balance

Storage Capacity - Indicating the subscription's storage size

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If you have made any purchases, your Payment History and Storage Subscriptions are displayed in this section.

You can also cancel an active storage subscription from here.

To view how your interview credits have been consumed over time, open the Ongoing Usage Report under the My SurveyToGo Account node and select the relevant date range.

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SurveyToGo-How-To-Check-your-Organizations-Balance-through-SurveyToGo-Studio

SurveyToGo: How To Check your Organization's Balance through SurveyToGo Studio

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