Configuring Rating, Scale and Stopper Questions

Overview

This How To describes configuring the following question types in the Questions Node:

• Rating
• Scale
• Stopper

Rating

Rating questions allow you to rate a given set of answers, for example:
"Please rate the following products"

Scale

Scale questions are used for giving a scaled rank to a number from a given scale, for example:
"How do you like going to the beach ? Please rate from 1 to 5"

Stopper

Stopper questions are used for to measure time from a beginning of an event. For example:

“Count how long does it take from the moment the candidate start looking at the product until he finished”

Questions Node

The Questions Node is located within the Survey Tree:

• Each question has a set of tabs
• Each tab is used for different configurations.

The View Tab

In the View tab you can configure the basic components of a question, such as its body text and its answers.

1. Question Type & General Settings
   

In the main panel, you can set:

• • Question type
  • Text color
  • Format

The Question Tab

Under the Question tab (within the View tab), you can:

• • Define the Question Body Text
  • Define the surveyors instructions (if needed) 

Defining the Question Text

The Question Text field contains the main text that will be displayed to the interviewer or respondent.

The Surveyor Instruction field allows you to provide additional instructions for the interviewer. These instructions are displayed separately from the main question using a different format, making them easy to distinguish from the question text.

Rating Question Example

"Please rate the following products"

 

Scale Question Example

"How do you like going to the beach ?

Please rate from 1 to 5 "

 

Stopper Question Example

“Watch at possible candidate that stop near the product”

The Surveyor Instruction Text:

“ INTERVIEWER: Count how long does it take from the moment the candidate start looking at the product until he finished”

The Answers Tab

The Answers tab allows you to define the questions answers, set their visual rendering, edit and configure them.

Answers to Scale Questions

• • 'Lower Limit' – set's the value of the lower limit of the scale.
  • 'Upper Limit' – set's the value of the upper limit of the scale.
  • 'Lower Text' – set's the text of the lower limit of the scale.
  • 'Middle Text' – set's the text of the middle value of the scale.
  • 'Upper Text' – set's the text of the upper limit of the scale.
  • 'Question Images' – Allows you to define image's for the lower, upper & middle values.

For example, setting the images for the High, Low, and Middle values as shown here:

Will display the question like this:

You can also set an image for the thumb:

 The question will be displayed like this:

Defining the Question Answers

You can add answer options in several ways:

• Type the answer text into the Answer field and press Enter or click Add.

• Define an Answer Scale.

• Use the Multi-Add feature to add or update multiple answers at once.

The Index column indicates the position of each answer in the answer list. The index is assigned automatically by the system and is used when referencing answer values in scripts and functions.

Additional actions are available for each answer:

• Edit (Scale) – Opens the selected scale for editing.

• Edit (Answer) – Modifies the text of the selected answer.

• Properties – Configures the properties of the selected answer, such as creating an Other Specify answer.

When selecting the answers, it will automatically sort the rating order (ie. if you first select Product B, then Product C, Then product A)

Rendering Modes

The Rendering panel lets you control how the answer options are displayed to the respondent.

Available rendering options include:

• Displaying answers in multiple columns.

• Choosing the button or answer display style.

• Enabling Auto-Advance, which automatically moves to the next question after the respondent selects an answer.

The Rules Tab

In the Rules tab you can define Entrance Rules, Validation Rules and Branching rules.

The Scripts Tab

In the Scripts tab you can define your questions Start Script, End Script and enter the advanced scripts for defining more complex functions.

The Variables Tab

The Variables Tab is used for configuring variable related properties of a question.

• Variable Name: is the name of the column representing this question when exporting.
• Missing Value: is the value that this question will get if it was not answered or skipped.
• Short ID: Is a short name that is used for ease of readability and is viewable in the Survey Tree next to the Question Index – Short ID's can also be used as a basis for variable names, please see: How to work with QRef's & Short ID's

Variable names can be referenced instead of Indexes by using the correct functions.

Codings Panel

The Codings Panel allows you to configure the coding of a Rating question when exporting:

• 'Export Answers as text' – Allows you to export the answers text instead of their indexes.

The Advanced Tab

The advanced tab allows you to set & configure more advanced properties of a question.

Common usages of the Advanced tab:

• Hiding a question from the surveyor.
• Randomization of Answers\Topics
• Allowing\Disallowing 'No Answer'
• Configuration of Answer Properties, Attachments and Image Properties

Variables and Exporting Definitions

Variables For Rating Questions

If I have chosen Product B as my 1^st option, Product C as my 2^nd option and Product A as my 3^rd option – It would be exported like this, having the Variable name followed by the Option number, having the selected answer index inside it.

Variables for Stopper Questions

Q1_STP1 and Q1_STP2 are the variable names of the topics (stoppers).

Common Functions

Used to retrieve the value of Rating Questions:

GetAnswers(QuestionIndex)

GetAnswersIter(QuestionIndex, IterationIndex)

Used to set the value of Rating Questions:

SetAnswer(QuestionIndex, AnswerIndex)

SetAnswerIter(QuestionIndex, IterationIndex ,AnswerIndex)

 

Used to retrieve the value of Scaling Questions:

Answer(QuestionIndex)

AnswerIter(QuestionIndex,IterationNumber)

Used to set the value of Scaling Questions:

SetAnswer(QuestionIndex, AnswerIndex)

 

Used to retrieve the value of Stopper Questions
AnswerChoice(CurrQues, index_of_topic(stopper))

AnswerChoiceIter(CurrQues, index_of_topic(stopper), index_of_iteration)

Retrieve the number of milliseconds counted by the relevant stopper