Lumivero pre-sells institution‑unique Experiential Learning Cloud access codes to campus bookstores.

• Codes remain active until redeemed, do not expire, are single‑use, and should only be sold to students of that institution.
• Unsold codes may be carried to the next term.

If a student has issues redeeming their code, please have them contact Tech Support by clicking on the Contact Support button on the Lumivero Community Home Page.

How to Order Access Codes 

1. Email our Accounting team at accountingquestions@lumivero.com and let us know you would like to order access codes.
2. Complete a purchase order with Accounting.
3. Pay for requested access codes.
4. Once our Accounting team has received payment they will provision the access codes and distribute them to you so you can begin selling them to your students.

NOTE: A minimum of 15 codes must be purchased from your institution's bookstore in order to use this feature.

Special Notes

• A minimum of 15 codes are required to be purchased from bookstores to use this feature.
• Lumivero will not provide refunds for Experiential Learning Cloud access codes.
• Codes are unique and can only be used in the university program database for which they were generated. Therefore, codes will only work for that university and cannot be sold to students at other universities.
• Codes will be sent only after payment confirmation by Lumivero Accounting.
• Payment methods accepted include: 
  1. Bank Account Transfer via ACH
  2. Check
  3. Credit Card (for invoices under $10,000 USD)