XLSTAT Error on MacOS Sonoma

Failed to be Configured for its First Startup in Excel

 
Cause

If you've encountered this error message during the installation or startup of XLSTAT after upgrading to MacOS 14 (Sonoma), you may be experiencing a known Apple OS upgrade issue.

This issue is not related to XLSTAT software itself but rather stems from an Apple OS upgrade glitch.

Solutions

There are a couple of ways to resolve this error:

Solution #1: Rebooting in Safe Mode

Rebooting the system in safe mode and running the XLSTAT installer can effectively resolve the issue. 

• Safe mode startup assists in fixing system files and caches, often rectifying installation-related problems. 
  • After booting in Safe Mode
    • launch XLSTAT OR
    • run the  XLSTAT installer  (if it was uninstalled).

Solution #2: Alternative solution

If Solution #1 doesn't resolve the issue:

• Go to  Applications in the Finder, right-click on XLSTAT and go to the Package Contents .
  
  Go to  Contents then MacOS .
  Double-click on the XLSTAT file. 
  
  XLSTAT should open in Excel and you should be able to start it normally next time. 
  
  If the issue persists, please follow these steps:
  Open Terminal. 
  Type the following command: 
  installer -package "/Applications/XLSTAT.app/Contents/Library/xlstat-excel2016.pkg" -target "$(installer -package "/Applications/XLSTAT.app/Contents/Library/xlstat-excel2016.pkg" -dominfo | sed 1q)"
  - Press Enter.
  

If the problem persists or you have further questions, please open a case on the Lumivero Community Home Page.