Error:

Solution: 

This error indicates an issue with the Windows 10 Management Instrumentation software (WMI).
NVivo relies on it to work properly.

Please follow the steps below to attempt a repair of the WMI corruption on your computer.

NOTE:
These steps may or may not repair the WMI. To make the changes, you will need administrative rights on your PC.
If you are prompted with a "permission to continue" message while installing the file, please click Continue.

Steps to download the fix batch file:
1. Create a C:\temp directory via Windows Explorer if the folder doesn't already exist.
2. Download the script from the link below
https://download.qsrinternational.com/Support/wmifix.zip
3. Save the zipped file to your C:\temp directory.
4. Extract the zipped file to C:\temp. You should now have a file in your C:\temp directory : 'wmifix.bat'.

Directions to Run the bat file:
1. Click on the Windows Start button and type in cmd.exe in the Start Search area on the bottom left of your computer.
2. Once a list of results appear, right mouse click on cmd.exe in the Programs list, then choose “Run as Administrator”.
7. In the command window, type:
"cd C:\temp" and press enter
type "wmifix" and press enter.
(it may take up to 15 minutes for command to execute and finish)
After you have completed the above steps, run NVivo again.

Contact NVivo Support if you continue to have issues after applying these fixes.