Problem

The Word Add-In was not installed. This can happen if you install Citavi before you install Word.

Solution

1. Install the Word Add-in by opening the Windows Control Panel and then clicking Programs and Features .
2. Select Citavi [version number] and then click Change .
3. Click Next , then select Modify and click Next again.
4. Click the red "❌" next to Word Add-In .
5. Select This feature will be installed on local hard drive :

Important:
If you do not see an entry for the Word Add-In , Citavi can't find your installation of Microsoft Office. You should repair your Office installation. If you cannot find a way to repair your Office installation, please read this article.