Applies to:
@RISK Developer Kit (RDK)
BestFit Developer Kit (BDK)
Evolver Developer Kit (EDK)
RISKOptimizer Developer Kit (RODK)

Overview

The @RISK Developer Kit (RDK) and related technologies (BDK, RODK, and EDK) have been discontinued. (For brevity, "RDK" will be used to refer to all the developer kit products: RDK, BDK, RODK, and EDK.)

In 2015, Palisade released the Decision Custom Runtime (DCR), which replaces the RDK. DCR licenses are not sold "off the shelf", as the RDK licenses were, but instead are delivered as part of a customized development agreement with Lumivero.

Contact your Lumivero sales manager, for more information concerning the new DCR technology, including questions about upgrading your older RDK programs to the newer platform.

This document describes the policies governing the support of the discontinued RDK technologies.

Technical Support Policy

Support for Current Maintenance Holders: If you have current maintenance for your RDK product, Lumivero will continue to support you until the maintenance period has expired. However, please note: There is no technical support at all for the RDK running on Windows 10, Windows Server 2016, or later. You will be unable to renew your maintenance once it expires.

Support for License Reauthorizations: Lumivero will continue to allow all RDK licenses to be reauthorized (including on new machines) regardless of maintenance status, using the automated authorization system. 

Use of the RDK on the Windows 10, Windows Server 2016, or later operating systems is not recommended, and is not supported by Technical Support. Codes for such systems may be generated by the automated system, but any authorization problems encountered will not be handled.

Sales

Since the RDK has been discontinued, Lumivero will no longer sell new RDK licenses, sell additional licenses for existing deployments, or collect maintenance fees for existing licenses.

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