Citavi [024EN]: Incompatible Add-Ins for Word

Citavi Add-In for Word not working? Fix conflicts by disabling incompatible Word add-ins to restore proper functionality.

Jul 30, 2026
Knowledge

Title

Answer

Problem

The Citavi Add-In for Word is not working as it should.

Cause

One or more of the following Add-Ins is installed in Word:

Acer abDocs
Acer Cloud
Autodesk Vault Word Add-In
Bibliographix (Version 7)
Bluebeam Revu
DocxManager
Duden Korrektor
E-Porto-Add-In von INTERNETMARKE (Deutsche Post)
Easy Document Creator (Samsung)
Imagic Word Report (only IA10 Standard Rel. 10.2, Build 110. All newer versions are compatible)
Jedox Office
Mendeley Desktop
PDF-Architect 2
PDFElement 6
Smart Tools AutoBackup
Smart Tools Publishing
Soda PDF
Veodin KeyRocket
Writing Outliner

Solution

Deactivate the Add-In(s): Click Word > File > Options > Add-Ins > Manage [COM-Add-Ins] > Go. After that clear the checkbox for the problematic Add-In(s) and click OK.

URL Name

incompatible-add-ins-for-word

Citavi [024EN]: Incompatible Add-Ins for Word

Information

Problem

Cause

Solution

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