How to Synchronize Results in SurveyToGo

Overview

Interviews that are conducted on the devices get synced, together with the collected attachments, to the SurveyToGo: servers either automatically or manually, depending on the configuration option defined in the SurveyToGo: app (automatic is the default setting).

SurveyToGo: Sync Results Mechanism

Following is a description of how the sync results mechanism works:

• If completed interviews exist on the device the interviews data (Interview answers only, not attachments) will be uploaded first
• When the Interviews reach the server a confirmation is sent to the device. Once the confirmation is received from the server that the subjects were uploaded the client checks if attachments exist for those already synced interviews
• If such attachments exist the mechanism uploads the attachment headers only (type, size etc)
• Only after that phase it will upload the attachments data

SurveyToGo: Android App Sync Settings

As explained above there are 2 ways in which you enable results syncing: 

1. You set the device to auto-sync results (the default setting). This is done via Settings->Options and setting the Result Syncing slider. This will ensure that every time interviews are completed by a surveyor and connection exists the results on the device will be uploaded to the server. 

    

    

2. Manually selecting (after logging in to SurveyToGo: on the device) Settings->Sync Results. 

      

The device auto-syncs a batch of results every 30 minutes (default), the interval and the amount of results in a batch can be changed. Please consult Dooblo support before changing the number of results in a batch.

SurveyToGo: PC Surveyor Sync Settings

There are 2 ways in which you enable results syncing to the servers:

1. You set the device to auto-sync results. This is done via Tools->Options-> Auto Sync-> Data check box.
   This will ensure that every time interviews are completed by a surveyor and connection exists the results on the device will be uploaded to the server.

    
   

2. Manually selecting (after logging in to SurveyToGo: on the device) Tools->Sync->Results->YES.

   

Review your results

Reviewing your results is normally done by using the Operations Console.