Overview

SurveyToGo allows you to attach media files to specific survey questions, enabling interviewers to access and view the content while conducting the interview. Supported attachments include images, Word documents, audio files, videos, and other file types.

This feature is particularly useful when respondents need to review reference material before answering a question, such as viewing a product image and then providing feedback about it.

There are 2 options:

1. Add the image/video/sound as an attachment

2. Add an image only directly to the Question - this option will also allow you to show text before and after the image. 

Option 1 - Add as an Attachment

You can add an attachment (image/video/audio) using 2 methods:

1. Add the attachment to the survey 
   • Navigate to the survey Advanced tab 
   • click on 'Edit Survey Attachments' 
   • Choose 'New' to add the attachments 
   • repeat until all attachments are uploaded
      
   • Once all attachments are added navigate to the relevant question you would like to show the attachment in - click on Advanced - Attachments - and check the attachment you would like to show and click OK
      
2. Add the attachment directly to the question you would like to show it in

• Open up SurveyToGo: Designer
• Select the relevant question and switch to the Advanced tab:
• Click the “Attachments” link:
• You will then see the question attachments screen from which you can either select a previous loaded attachment or add a new one. To add a new one, click the “New” button:
   
• Click the OK button to close the window, and then ok again to continue.

Option 2 - Add Directly into the Question

Insert a picture as embedded HTML image file in the question's body

With picture files, you can add those as an HTML image embedded in the question's body, instead of attach them to the question as shown above.

To add a picture to the question's body, click on the "Insert Picture" button in the question's View tab:

Choose the wanted image:

And it will be inserted where you want in the question's body:
  

Attachment Properties 

There are different attachment properties that control the attachments and described here:

Property	Description
Advance After Attachment	When true the next question will be shown automatically
Automatically view attachments	Will show the attachments automatically when question is shown (no need to press any buttons)
Display Attachment in Body	Will display the attachments in the question body
Do Not Auto fit Attachments	Will not auto fit the attachments
Do Not show video controls	On videos will not show the video control (mostly used to prevent the surveyor from stopping)
Hide Attachment Prev/Next	Will Hide the Prev/Next buttons from surveyor
Hide Attachments toolbar	Will hide the toolbar (mostly used to prevent the surveyor from stopping or continuing ahead of time)
Hide/Show Attach Button	Will hide/show the attachment button to show an attachment
Ignore Clicks on Images	Will ignore any clicks on the image which in some cases may stop or continue the video/image
Legacy Attachments in Body	Show the image in legacy mode
Videos in sequence	If more than 1 video is shown it will show them one after the other