Sign-in to SharpCloud

 

Overview 

You can sign in using your SharpCloud username and password or through your Microsoft Office 365 account.

 

If you have forgotten your credentials, you can request to be sent your username or reset your password.

• Both options require the email address registered within SharpCloud.

 

New Password Requirements

New and existing users must meet certain password requirements to improve the security of their user account and our system.

- Minimum eight characters

- Must include standard letters and a capital letter

- Must include a number or a symbol

If your organization has a private instance of SharpCloud and you attempt to sign in to the public instance, you will be redirected to your organization’s instance based on your email address.

 

Alternative instance

When users sign up for a SharpCloud account on the multi-tenant service, they may be prompted to use a different instance based on their email domain.

For example, if a user tries to sign up to the US instance using a UK or EU email address, they will be advised to register on the corresponding UK or EU instance instead.