@RISK: @RISK/DTS Error when activating

@RISK: @RISK/DTS Error when activating - Invalid json primitive

“Invalid json primitive” during activation means DTS can’t parse activation data. Change the default port (8090) or update proxy settings in Server Manager.

Aug 27, 2026
Knowledge

Title

@RISK: @RISK/DTS Error when activating - Invalid json primitive

Answer

Activation Error:

Invalid json primitive

Cause:

This error indicates that DTS is having an issue parsing the data required for the software activation.

Solution:

Change the default port number (8090) use by DTS to another port that is available.

Go to Options in the server manager to do this.

If you are running a proxy, you may need to update the proxy configuration to allow access to our licensing system.

URL Name

RISK-DTS-Error-when-activating---Invalid-json-primitive