Multi-User Licenses

NOTE  If you are managing deployment for an organization license, see  NVivo for Organizations or Organization Deployment – Collaboration Cloud & Transcription.

If you purchased multiple NVivo licenses in a single transaction, or Collaboration Cloud, or multiple subscriptions for Transcription, you are responsible for the distribution of the licenses or subscriptions to end users. This is done through your myLumivero account.

For all these products, 1 license or subscription is automatically assigned to you at the time of purchase. You can reassign this to another user, but you remain the sole administrator of the licenses or subscriptions.

Assign licenses from the myLumivero portal. For each product you simply 'assign' users with their email addresses (see below). Assignees are emailed to inform them they can use the product (they must create a myLumivero profile if they don't already have one).

After assignment, your account is linked to the assignees' profiles. This allows them to log in to the product with their personal credentials. (If they have previously been using the product with another account they will need to change the account they are using. For NVivo, this means reactivating their installation).

Assign or Unassign Licenses or Subscriptions

NOTE   Organization Owner or License Manager privileges are required to perform this action.

Assign or unassign licenses for NVivo or subscriptions for Collaboration Cloud, Transcription, or AI Assistant by following the instructions below.

1. Log into the MyLumivero portal using your personal profile credentials.

2. If you have more than one account, select the one used to buy the product with the licenses/subscriptions you want to assign.

3. From the left navigation, select My Licenses.

4. Select the required license under Manage Licenses section and do the following:

   • To add a user:

     1. Click Add User, enter the end user's email address.

     2. Click Add User.

        The newly added user is displayed in the assignee list.

   • To add users in bulk via batch file:

     1. Click the vertical ellipsis icon and select Upload CSV.

        Upload CSV dialog is displayed.

     2. Drag and drop the CSV file onto the dialog (or click to browse and upload).

     3. Click Assign User.

     All invited users are listed on the page after you assign. You can:

     • View the number of seats allocated and remaining.

     • Download the list of assigned users by clicking Download CSV.

5. When you submit the email addresses the product license is linked to personal MyLumivero profiles for each end user. They receive an email to inform them, with links to further instructions.

   Users without MyLumivero profiles also receive a signup email and must complete the creation of MyLumivero profiles.

6. End users can now log into and use the product with their personal MyLumivero profiles.

You can unassign licenses and redeploy them to other people at any time. Click unassign icon beside the person you want to remove and the license becomes available to assign to someone else.

IMPORTANT  If transferring an NVivo license, the original license-holder must deactivate their installation(s) of NVivo before the new assignee can activate NVivo on their computer(s). Deactivate NVivo