Citavi [076EN]: File not saved in DOCX format

Citavi Word Add-In inactive: Fix issues caused by DOC, ODT, or RTF files by saving your document as DOCX and reopening it for full add-in functionality.

Jul 22, 2026
Knowledge

Title

Answer

Problem

The Citavi Word Add-in is inactive, if the opened file is in DOC, ODT oder RTF.

Lösung

Save the file in the DOCX format. Go to File > Save As > Save as type. Close and open the docx file again.

URL Name

Citavi-076EN-File-not-saved-in-DOCX-format

Word Add-In and Citavi Assistant

Citavi [076EN]: File not saved in DOCX format

Citavi [076EN]: File not saved in DOCX format

Information

Problem

Lösung

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